We value your trust and satisfaction.
Please review our cancellation and refund terms before subscribing or making a purchase.
At Visit Trackr, a unit of HTSM Technologies Pvt. Ltd., we strive to provide a smooth and satisfactory experience with our visitor management solutions. This Cancellation and Refund Policy outlines the conditions under which cancellations and refunds may be processed.
You may cancel your subscription at any time through your Visit Trackr account dashboard or by contacting our support team at info@htsm.in.
Please note that cancellations are effective at the end of the current billing cycle. You will continue to have access to all features until the cycle concludes.
We offer a 7-day money-back guarantee for first-time subscribers. If you are not satisfied with our service within the first 7 days of your subscription, you may request a full refund by contacting us.
Refunds beyond the initial 7 days will not be issued unless required by law or exceptional cases at our sole discretion.
Refunds will be processed within 7–10 business days using the original method of payment. You will receive a confirmation email once the refund has been initiated.
For any questions regarding cancellations or refunds, please contact:
Email: info@htsm.in
Phone: +91 9051785528
Address: Module No. 301, 3rd Floor, Tower-II, BN 9, Webel IT Park, Sector V, Kolkata, West Bengal – 700091